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Beyond Customer Surveys
Deep-dive interviews with your clients conducted by business experts
Why hire us?
Are you concerned about:
Client Satisfaction
Do your current clients love your service?
Referrals
Do you frequently get referrals to new prospects?
Testimonials
Do you have enough client testimonials on your website?
Client Retention/Churn
Do your clients always renew their contracts?
Consistency
Is your team delivering great service?
Target Market
Do you have a perfect understanding of your Ideal Client Profile?
Pricing Strategy
Can you raise prices with confidence?
Value Proposition
Do your customers value/understand what you do?
Client Alignment
Does your sales process yield well-aligned customers?
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Imagine the possible outcomes
How valuable would it be to accomplish the following?
Improve client satisfaction
Improve client retention and prevent churn
Increase confidence around price increases and changes
Get quality testimonials to share in your marketing and sales process
Get clarity about how well your team is delivering quality service
Understand how much your customers value your product/service
Improve your understanding of your Ideal Customer Profile, making your sales team more effective
What we deliver
RECORDED
VIDEO SURVEYS
IN-DEPTH
REPORTS
CLIENT
TESTIMONIALS
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Beyond Customer Surveys
Let us discuss your goals and explore how Wigler Group can help