Beyond Customer Surveys

Deep-dive interviews with your clients conducted by business experts

Why hire us?

Are you concerned about:

Client Satisfaction

Do your current clients love your service?

Referrals

Do you frequently get referrals to new prospects?

Testimonials

Do you have enough client testimonials on your website?

Client Retention/Churn

Do your clients always renew their contracts?

Consistency

Is your team delivering great service?

Target Market

Do you have a perfect understanding of your Ideal Client Profile?

Pricing Strategy

Can you raise prices with confidence?

Value Proposition

Do your customers value/understand what you do?

Client Alignment

Does your sales process yield well-aligned customers?

Imagine the possible outcomes

How valuable would it be to accomplish the following?

Improve client satisfaction

Improve client retention and prevent churn

Increase confidence around price increases and changes

Get quality testimonials to share in your marketing and sales process

Get clarity about how well your team is delivering quality service

Understand how much your customers value your product/service

Improve your understanding of your Ideal Customer Profile, making your sales team more effective

What we deliver

RECORDED
VIDEO SURVEYS

IN-DEPTH
REPORTS

CLIENT
TESTIMONIALS

Beyond Customer Surveys

Let us discuss your goals and explore how Wigler Group can help